Privacy Policy

Personal information is information that can identify an individual. Information which does not identify an individual or cannot be matched to an individual is no longer personal information such as non-specific examination results used by the FDHRC™ for statistical and reporting summaries in accordance with the privacy legislation.

Personal information collected for the administration of the NDHCE™ and CPEDH™ applications may include: name, address, phone number, email address, date of birth, dental hygiene education information, examination administration information, recordings from webcams and screens (for virtual proctoring only), examination results and certificate information, notarized copy of dental hygiene diploma/degree, official transcript of grades, and candidate photographs.

For the administration of exam accommodations, personal information collected in addition to the NDHCE™ and CPEDH™ applications includes: nature of disability, accommodation requested for examination, documentation of disability related needs, candidate form, health professionals form, and supporting documentation.

The personal information collected for the administration of equivalency evaluations includes: name, address, phone number, email address, fax, dental hygiene education information – list of educational institutions, notarized copy of legal name change documents – if applicable, proof of registration/licensure with a dental hygiene regulatory authority or letter of eligibility for dental hygiene registration/licensure in the country (jurisdiction) where the dental hygiene education was completed, notarized copy of dental hygiene diploma/degree, official transcript of grades, official statement of course descriptions, educational credential evaluation report and notarized certified literal translations – if applicable.

Personal information not included in this section of the privacy policy may be collected to administer requests for other services provided by the FDHRC™.

The FDHRC™ discloses required personal information to its service providers including: testing agency – for the administration, scoring and rescoring of the examination; testing administrators – for the administration of the examination at testing sites across Canada; dental hygiene regulatory authorities that require the FDHRC™ certificate for registration – name and certificate number of successful candidates; incident reviews related to examination administrations, and appeals.

Using personal information is essential for the activities related to various requests. The personal information submitted by or on behalf of applicants/candidates is kept confidential and used solely by the FDHRC™ and its service providers.

For anyone who chooses to not disclose this personal information to the FDHRC™ or allow the FDHRC™ to disclose this personal information with its service providers, the FDHRC™ will not be able to process assessment forms, application forms, or other relevant requests.